Terms of Service
Effective Date: February 10, 2025
Welcome to Cindy the Clinician’s website!
By accessing and using www.cindytheclinician.com (“the Website”), you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these terms, please do not use this Website.
Website Purpose & Use
This Website provides educational and informational content related to mental health, self-help tools, and downloadable or physical merchandise. The content is for general knowledge and awareness and is not a substitute for professional mental health treatment or advice. All content is created and presented by Cindy Rojas, a Licensed Independent Clinical Social Worker.
By using this Website, you agree to:
Use the content and resources for personal, non-commercial purposes only.
Not copy, distribute, or misuse the materials without permission.
Engage respectfully with content and other users.
Professional Disclaimer
Not a Substitute for Professional Therapy
The information provided on this website does not constitute professional advice or therapy. All efforts are made to provide accurate and helpful information and education. Cindy the Clinician does not diagnose or treat mental health conditions and is not responsible for any actions taken based on the content provided. You should consult a licensed mental health professional for personalized advice, diagnosis, or treatment.
No Therapist-Client Relationship
Using the website does not establish a therapist-client relationship. The materials on this website are not a substitute for formal mental health treatment or professional services.
Emergency Situations
If you or someone you know is experiencing a mental health crisis, please seek immediate assistance from a licensed mental health professional, a hospital, or a helpline. This Website is not equipped to provide emergency services. For urgent mental health support, please contact a crisis hotline or visit your nearest emergency room.
Content Ownership
All content, including text, images, videos, downloadable materials, and resources, is the original work of Cindy the Clinician and is protected by general copyright laws.
You may not:
Copy, modify, distribute, or resell any content without written permission.
Use the Website’s materials for commercial purposes without consent.
Unauthorized use of any content may result in legal action.
Privacy and Data Collection
Collection of Data
By using this website, you may voluntarily provide personal information, such as signing up for a newsletter, making a purchase, or contacting us. Any information provided will be used solely for the purpose of communication and service delivery.
Privacy Policy
For detailed information on how your personal data is handled, please refer to our Privacy Policy.
Purchases & Refund Policy
This Website offers physical and digital merchandise for sale. By making a purchase, you agree to the following:
Physical Products
No Returns or Exchanges
As our products are print-on-demand and made specifically for each order, we do not accept returns or exchanges. All sales are final for physical merchandise, so please review your order carefully before purchasing.
Damaged Products or Manufacturing Errors
Our Print-on-Demand provider, Printify, offers a free replacement or refund if you contact them within 30 days of product delivery. Please ensure you provide clear documentation (such as photos) of the damage/defect and directly reach out to Printify customer support for assistance.
Digital Products
All sales of digital products (e.g., downloadable content, e-books, and online resources) are final and non-refundable. Once a digital product has been purchased and delivered, it cannot be returned or exchanged under any circumstances.
Payment and Transaction Details
All transactions on the website are securely processed through third-party payment platforms (e.g., Stripe, PayPal). You agree to provide accurate and up-to-date payment information during the checkout process. Cindy the Clinician does not store or have access to full payment details.
Disclaimers and Limitation of Liability
By using this website, you agree that Cindy the Clinician is not liable for any damages resulting from the use of the content, tools, or resources on this website. While we provide valuable resources, we do not guarantee specific results. Your individual experience may vary. You agree to use the website at your own risk.
Modifications to Terms and Conditions
Cindy the Clinician reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with the updated effective date. Your continued use of the website after changes are made signifies your acceptance of those changes.
Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Email: contact@cindytheclinician.com